BearScope for business operations

Your business.
Beautifully
connected.

See customers waiting, orders past due, and repeat buyers slipping. Give the next step an owner. Ask Letra to investigate the records behind it.

Book a demo See it in action

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Your systems.
Connected through Fibric.

Business appsDataTeam tools

See integrations

See the work.
Know the next step.

BearScope / Northwind GoodsDemo

Work

Northwind Goods

Work

The next move.

4 need attention

WaitingPick up the delivery handoffUnclaimedNeeds reply

The AI handed the conversation to the team. No human reply has been observed. Read the unresolved request in Quality and give the follow-up an owner.

QuoteVolume pricing for 500 unitsAlex · SalesDue today

Northwind request NQ-204 · Maya has asked for volume pricing. Alex owns the response; the quote has not been recorded as sent.

CaseConfirm the split shipmentSam · FulfillmentIn progress

Order NW-1042 · The first package has shipped. Sam is checking the remaining items before the team updates Maya.

ApprovalReview an order acknowledgementUnassignedNeeds owner

Order NW-1042 · The proposed acknowledgement changes a BearScope record only. The capability must be enabled and the reviewer permitted before execution.

Queue · Tracker · ApprovalsNorthwind Goods · Example

Demos use example data.

A few ways to put it to work

Good work.
In many forms.

Quotes & sales handoffs

Give the sale
a good start.

Keep the request, the owner, and the deadline together. Make the next step clear.

Explore quotes

Workforce planning

Be ready
for the busy days.

Connect demand to the team you need. Plan the week and adjust as the day unfolds.

Explore workforce

Analytics & KPIs

See how
it all adds up.

Follow the measures that matter to your business. Look into the records behind each result.

Explore analytics

Customers at stake

Know who’s
due back.

Find repeat buyers slipping past their usual purchasing rhythm. Review the account, make the call, and see who returns.

Explore customer follow-up
See a customer-risk demo

BearScope / Customers at stakeIllustrative records

Repeat customers

Who needs a call?

Purchase history connected

Example account follow-up list
Account	Buying rhythm	Attention
Northwind Retail	Usually every 14 days 132 days since last order	Overdue
Harbor Print	Usually every 30 days 46 days since last order	Watch list
Maple Goods	Ordered again yesterday Previously overdue	Returned

Read Northwind’s call brief

The account is beyond its measured overdue threshold: 132 days since its last order, a 14-day usual gap, and a 75-day longest historical gap. Review its recent purchases and linked support history before calling. Historical revenue helps size the account; it does not establish revenue lost.

Test the follow-up.Compare owner-led outreach with a held-back group, then observe orders at 30, 60, and 90 days. BearScope does not send the outreach.

Current app workflow with fictional records. Features depend on connected sources and workspace access.

Better work.
Down to the details.

Quality & coaching

Bring out
your team’s best.

Recover waiting customers, coach from conversations, and give recurring issues an owner.

Explore quality

Conversation review

92/100

One thing to work on

Make the next step clear.

“I’ll send you an update by Friday.”

Order intelligence

Every order.
A bigger picture.

Follow revenue and demand. Spot fulfillment risks. Keep the promise behind each order in view.

Explore order intelligence

Order NW-1042

“Any news on my delivery?”

Order placedTuesday

Remaining lineShipment unconfirmed

Owned caseSam checks the source ↗

Shipment performance

Three points below target.

In the example completed week, 184 of 200 lines shipped in full by their policy deadline. Sixteen missed it. Start with the lines behind the result.

Fulfillment · Last completed week

92% shipped on time

184 of 200 lines due

Target: 95%

Lines needing review

16 missed the window

Shipping records linked

Cause needs investigation

Read the review plan

Operations · Shipment review

Review the sixteen lines that missed their published policy deadline. Compare the order and shipment records before identifying a shared cause or choosing a change.

Example analysis · No changes made

Already on the case.

Explore Letra

AI agent controls

See the decision.
Set the limits.

Review configured agents in Quality. Inspect plans in Approvals. Set Letra’s boundaries in Settings.

Explore AI agent controls

BearScope / AI agent controlsIllustrative records

Quality · Approvals · Settings

See the decision.
Set the boundary.

Shadow mode

Letra decisions

Flag a source that needs checking

Decision recorded in shadow. No action executed.

Read the decision

Inspect the available evidence, proposed response, and configured mode. A recorded decision and an executed action are different events.

Try a draft first.The test bench evaluates prompts with tools off. Saving a draft does not deploy an agent or enable customer messages, refunds, or fulfillment actions.

Current app workflow with fictional records. Features depend on connected sources and workspace access.

Insight you can look into.

Open the records behind a finding. See what Letra saw.

Confidence, built in.

Permissions are checked before supported governed actions run. A receipt records the result.

Make yourself at home.

Your brand on the workspace. Your customer data kept separate.

Find your kind
of better.

Explore all solutions

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Come see
what’s possible.

Book a demo Follow the product walkthrough

Your business.
Beautifully
connected.

See the work.
Know the next step.